Senior Programs & Services
Aging and Adult Informational Assistance
The Information & Assistance (I&A) helpline is a program of Contra Costa County’s Employment & Human Services Department. Seniors, adults with disabilities, and caregivers may call I&A to speak with knowledgeable social workers to get information, referrals to other services, and assistance with solving problems.
Social Workers will listen to your needs, and provide information and referrals to community services that may be able to help you. Find these free services and information:
- Support groups for caregivers of seniors or disabled adults
- Information on health issues related to aging
- Housing resource listings, including low-cost housing
- Information on special transportation services
- Emergency food resources and nutrition sites
- Resources for hiring in-home help
- Resources for government and veterans’ benefits programs
Landlines in Contra Costa, call toll free 1-800-510-2020
Cell phones or outside Contra Costa, call 925-229-8434
Learn more about the Information & Assistance helpline.
Meals on Wheels Diablo Region Care Management Services
Connecting with resources can be overwhelming. Our Care Managers can help. They are trained, experienced professionals who work with older adults and their families to assess their needs and provide solutions to many different issues. The Care Management team's priority is to solve problems and empower clients to become self-sufficient.
Your Care Manager will facilitate family communication and work with adult children to design and implement a care plan for a parent. They will monitor progress and make sure that the senior’s goals are met. To learn more, call 925-937-8311 to schedule a phone/virtual appointment or visit Care Management.
Contra Costa Senior Legal Services
CCSLS is sponsoring a Free Wills clinic for Walnut Creek Seniors. Clinics are held on the first Monday of the month from 1:30 p.m. and 3:30 p.m. by appointment only. Free simple wills are available to seniors with low incomes and limited resources. No trusts please. To learn more and make an appointment, please call (925) 609-7900. If you want to know more about the Simple Wills Clinic, you can read about it here.
Ombudsman Services of Contra Costa
Ombudsman Services of Contra Costa is a mandated organization created to serve seniors who reside in nursing homes, and ensure adequate care in these facilities.
Contra Costa County Senior Peer Counseling
Senior Peer Counseling is available for virtual and phone call appointments. You can meet with your counselor to talk through anything that is on your mind or how to accomplish your goals. Senior Peer Counselor volunteers are trained and supervised by mental health professionals.
Call 925-521-5653 (for English, Spanish and Cantonese) or email abran.aviles-scott@cchealth.org. Find out more on their website.
Governor's Office Meals for Seniors and other State resources
Information on "Restaurants Deliver: Home Meals for Seniors," fraud protection, Adult Protective Services and the Alzheimer's Association is available on the Governor's office site.
Health Insurance Counseling & Advocacy Program
HICAP provides free, unbiased education, counseling, and advocacy about Medicare and related health insurance, including long term care insurance. Confidential individual counseling is provided by trained volunteer counselors registered with the California Department of Aging. HICAP helps people understand how Medicare works and how to make informed choices about their coverage.
HICAP also helps with Medicare claims and appeals, provides information to people who need extra help with the costs of their health care, and helps with referrals for legal assistance for health insurance matters when necessary.
Visit the HICAP website or call 925-655-1393.
Learn more about Medicare and your options.
Choice in Aging
Choice in Aging provides a combination of medical, social, and therapy services for frail adults, while giving respite to their caregivers.
Additional Resources
Visit our Directory of Aging + Adult Resources.
Lyft Self Access Pass $60 - Suitable for individuals who are capable of getting in and out vehicles without assistance and able to use a smartphone to reserve their own rides through the Lyft App.
Lyft Concierge Pass $60 - Suitable for individuals who are capable of getting in and out vehicles without assistance and need assistance with reserving rides.
Mini Bus - Free for 2025 - This is an option for Walnut Creek residents. The Mini Bus is also helpful for people who do not use rideshare services.
Food Distribution Map
Students, seniors and low-income families can find more information on the Contra Costa Health Services Food Distribution Map.
CC Cafe
CC Cafe offers free frozen meal pick up for seniors at various locations. Visit the full list of distribution sites.
Meals on Wheels Diablo Region
Meals on Wheels Diablo Region delivers meals to seniors at home. Cafes have been converted to home delivery. Learn more about Meals on Wheels Diablo Region and programs like Friendly Visitors.
CalFresh Food
Get assistance with an application for a CalFresh Food card to buy food at participating grocery stores and Farmers' Markets.
Food Bank of Contra Costa and Solano
Learn more about their services.
Food Bank of Alameda
Learn more about the Food Bank of Alameda.
Loaves & Fishes of Contra Costa
Loaves & Fishes of Contra Costa serves the most vulnerable and is considered an essential provider for those who lack access to nutritious meals. Find additional meal resources.
Trinity Center
Trinity Center is a non-profit organization in Walnut Creek that serves homeless and underprivileged adults. Trinity Center is a Contra Costa County Coordinated Assessment Referral and Engagement (CARE) Facility.
ECHO Housing
Eden Council for Hope and Opportunity (ECHO) Housing provides tenants with Fair Housing Services and Tenant/Landlord Counseling to settle disputes, among other housing related services.
Contra Costa Crisis Center
The Contra Costa Crisis Center is a non-profit organization that provides free 24/7 services to everyone in need. The mission of the Contra Costa Crisis Center is to keep people alive and safe, help them through crises, and provide or connect them with culturally relevant services in the community.Dial 211 or 800-833-2900 or text 'HOPE' to 20121 if you are need assistance. A specialist will quickly respond.
Learn more about Contra Costa Crisis Center programs.
Community Violence Solutions
Community Violence Solutions provides support services to children and adult victims of sexual assault. The CVS hotline is open 24 hours a day, 7 days a week. Call 1-800-670-7273.STAND! For Families Free of Violence
STAND! For Families Free of Violence has a Crisis Line that is the best and real-time access point for clients – call 1-888-215-5555 for services.Trinity Center
Trinity Center is a non-profit organization in Walnut Creek that serves homeless and underprivileged adults. Trinity Center is a Contra Costa County Coordinated Assessment Referral and Engagement (CARE) Facility.
Court Appointed Special Advocates (CASA)
Court Appointed Special Advocates (CASA) serves foster children by providing one-on-one support and advocacy with CASA volunteers. These volunteers work with their youth to make sure they do not get lost in the system.
Contra Costa County Health Services (CORE)
Contra Costa County Health Services (CORE) connects the homeless to service providers and shelters.
St. Vincent de Paul of Contra Costa County
St. Vincent de Paul of Contra Costa County (SVdP) serves men, women, and families and “strives to provide concrete aid to those in need.” Their programs include providing food, clothing, shelter, rental assistance, medical services, employment, and workforce development. Find the SVdP branch in your community by calling 925-439-5060 or visiting their locations page.
Cancer Support Community San Francisco Bay Area
The Cancer Support Community is the largest professionally led network of cancer support worldwide. The organization is dedicated to educating all people who have been impacted by cancer, and to provide them with strength and support through community. Learn more about the Cancer Support Community San Francisco Bay Area.
Lions Center for the Visually Impaired
Lions Center for the Visually Impaired provides free vision screenings to people 55 and older, and throughout Contra Costa County, they provide needs assessments, counseling, training living skills, help with adaptive aids, orientation and mobility – all for free.
Rainbow Community Center of Contra Costa
Rainbow Community Center of Contra Costa provides a safe space and services for the LGBTQIA+ community.
Walnut Creek Seniors Club
Learn more about events and programs.
Covia - Well Connected Program
Covia - Well Connected Program is available to older adults who are limiting their in-person interactions for safety reasons, but still want to be connected to others. Activities for older adults in Spanish and English are available from home via phone or computer.
Assistance League of Diablo Valley - TeleCare
Assistance League of Diablo Valley - TeleCare provides a daily reassurance call to housebound people, for the health and welfare of the client, as well as for a friendly chat and exchange of ideas. Trained volunteers call clients Monday through Friday mornings, beginning at 9 a.m. Call 925-934-0901
Meals on Wheels Diablo Region (MOWDR) - Telephone Reassurance
A growing number of seniors are isolated and can't visit their friends and family as much as they used to. If you or a family member would enjoy some company, sign up for the Telephone Reassurance Program. They match older adults with a volunteer who will call to provide contact and safety checks to support older individuals. Call 925-937-8311 or email info@mowdr.org.
Institute on Aging - Friendship Line
The Institute on Aging’s 24-hour toll-free Friendship Line is the only accredited crisis line in the country for people aged 60 years and older, and adults living with disabilities.
They provide calls in English, Mandarin, Cantonese and Spanish. You can call 1-888-670-1360 any time to chat with someone. Visit their website to learn more about this program.